Frequently Asked Questions

Orders & Custom Boxes

Can I customize my box?
Yes. You can create your own box by selecting your preferred products directly from our website.

Do you offer corporate or bulk orders?
Yes. We provide customized corporate gifts and bulk orders for companies and special events. Please contact us for more information.

Can I include a gift message with my order?
Yes. You can add a personalized message during checkout and we will include it with your order.

Shipping & Delivery

Where do you deliver?
We currently deliver across the United Arab Emirates.

How long does delivery take?
Orders are typically delivered within 24–48 hours.

Do you offer international shipping?
International shipping may be available for selected orders. Please contact us for details.

Products & Storage

How should I store chocolate products?
Chocolate should be stored in a cool, dry place away from direct sunlight and heat.

Do your products contain nuts?
Some of our products contain nuts or may be produced in facilities that handle nuts.

Are your products freshly prepared?
Yes. Our products are prepared using premium ingredients and carefully selected recipes.

Returns & Issues

Can I return food products?
For hygiene and safety reasons, food products cannot be returned.

What if my order arrives damaged?
If your order arrives damaged, please contact us within 48 hours and we will assist you.

Contact & Support

How can I contact La Belge?
You can contact our customer service through WhatsApp or phone for any questions regarding your order.